Terms & Conditions

1. General Information

The website www.lotustrading.net is operated by LOTUS TRADING Fz-LLC, a company established and operating in accordance with the laws of the United Arab Emirates. The company is headquartered at B2B Tower, Business Bay, Dubai, United Arab Emirates, and is legally represented for the purpose of providing information and retail sales of LOTUS TRADING products to users of this website.

Please read the following terms and conditions carefully. By accessing or using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions in full. If you do not agree to these terms, please refrain from using the website.

LOTUS TRADING reserves the right to update or modify these terms at any time. Users will be informed of any changes through this website. If specific terms apply to certain services on the website, those terms shall apply in conjunction with these general terms. In case of conflict, the specific terms will prevail.

2. Right to Use the Website

Only individuals who have full legal capacity under UAE law are permitted to use this website. Minors may use the site only with the explicit consent and supervision of their legal guardians, who bear full responsibility for their actions. LOTUS TRADING bears no liability for use of the website by individuals who do not meet these eligibility requirements.

3. Modification of Services

LOTUS TRADING reserves the right to modify, suspend, or discontinue the website or any part of it, temporarily or permanently, with or without prior notice. By using the website, you acknowledge and accept that LOTUS TRADING is not liable for any modification, delay, or discontinuation of service. Orders placed before any suspension or discontinuation will be fulfilled as normal.

4. Obligations of Visitors and Users

By accessing and using the website, you agree to the following obligations:

  • Lawful Use:
    Use the website in accordance with applicable laws and ethical standards. Avoid any illegal, unethical, or abusive behavior that may cause damage to the site or third parties (including, but not limited to, violations under the Penal Code, Telecommunications Law, and Personal Data Protection laws).
  • Respect Intellectual Property:
    Do not infringe on any third-party copyrights or intellectual property rights.
  • Provide Accurate Information:
    Submit true, complete, and current account information when registering. Keep your information updated. In case of false or inaccurate details, LOTUS TRADING reserves the right to deactivate your account immediately.
  • Account Security:
    Keep your login credentials confidential. You are responsible for all activity under your account. Notify LOTUS TRADING immediately at sales@lotustrading.net if you suspect unauthorized access or misuse of your account. LOTUS TRADING reserves the right to seek compensation for damages resulting from unauthorized or illegal use.
  • Log Out After Use:
    Ensure that you log out of your account at the end of each session for your own security.